Problems with our telephone line
There is currently a problem with telephony cloud server our telephone system uses, this is affecting a number of practices. Engineers are working to resolve these issues as quickly as they can. We apologise if you are having problems getting through to us, or are getting cut-off or not receiving your call-back.
GP’s cannot prescribe weight loss injections
At present General Practitioners cannot prescribe Mounjaro (Tirzepatide) for weight loss. Click here for more information.
Bariatric surgery abroad/privately Information
Follow-up for patients who have had Bariatric surgery abroad/privately β not provided at the surgery.
If you have had bariatric surgery (gastric band, laparoscopic sleeve gastrectomy, for example) privately or abroad, you will need to return to the provider who performed this surgery for further follow-up. This is not a service the practice provides. We only offer this service for patients who received this surgery via the NHS services (at the specialistβs request).


Appointments
In November 2025, we offered 2859 appointments. 1506 of these were GP appointments and 895 were Nurse/HCA/Phlebotomy appointments. 56 appointments were DNA (Did Not Attend).

Friends & Family Scores
In November 2025, 98% of our Friends and Family feedback stated that the service received from the practice was Very Good or Good from 212 total responses.
Latest News
Problems with our telephone line
12th December 2025There is currently a problem with telephony cloud server our telephone system uses, this is affecting a number of practices. […]
Christmas Break
9th December 2025Billesdon Surgery will be closed from 4pm on Wed 24th Dec 2025 and will re-open at 8am on Mon 29th […]
Every Woman’s Health Matters Survey
26th September 2025Share your views to help improve women’s health and care services in your community. By sharing your experiences, you can […]
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You And Your General Practice
We know that getting the right help from your GP practice can sometimes feel a little confusing. Thatβs why we wanted to share a new guide from the NHS called βYou and Your General Practiceβ.
Online Services
Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.


