Last Updated: 28th November 2017
Patient Participation Group Minutes of 6th September 2017
Please click here to link to the minutes of the last PPG meeting.
New Emergency Department at the Leicester Royal Infirmary (LRI)
There have been significant changes to the access points for both Adult and Children’s ED departments at the Leicester Royal Infirmary hospital.
Please also be aware that the entrance to the Balmoral Building is now closed permanently as of Wednesday 26 April 2017. All services and departments at the site (except ED) can be accessed through Windsor reception.
CLICK HERE for more information. CLICK HERE for a site map of LRI.
Publication of GP Net Earnings 2015/16
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Billesdon Surgery in the last financial year was £75,000 before tax and National Insurance. This is for 2 full time GPs and 3 part time GPs who worked in the practice for more than six months.
Billesdon Surgery participates in the East Leicestershire & Rutland Clinical Commissioning Group (ELR CCG) "Protected Learning Time" (PLT) afternoons. The surgery & dispensary will be closed for training on the following afternoons:
27th April 2017, 20th June 2017, 19th September 2017, 8th November 2017, 17th January 2018, 8th March 2018.
An emergency out-of-hours doctor service is provided on these afternoons - please telephone: 01785 783322 between the hours of 1pm and 6.30pm. The out-of-hours service reverts to 111 after 6.30pm.
2017 Bank Holidays
Please note the surgery and branch site are closed for the following bank holidays in 2017.
Easter – Friday 14th April and Monday 17th April.
May Day – Monday 1st May.
Spring – Monday 29th May.
Summer – Monday 28th August.
Christmas – Monday 25th December and Tuesday 26th December
New year – Monday 1st January 2018.
Important Notice to Patients concerning Open Surgery
From January 3rd 2017 Open Surgery to see the Nurse or Health Care Assistant is stopping. All Appointments will be pre-booked when you want to see a Nurse or Health Care Assistant.
When booking an appointment the receptionist will ask you for a few details regarding the type of appointment you need. This is just to make sure you have the right appointment, with the right person and the right amount of time for you problem. We hope this change will reduce your waiting time and improve the efficiency of the surgery.
Open Surgery to see a doctor is not changing. The doors open at 8:30 am. To avoid queuing outside the surgery you can arrive anytime between 8:30 am and 10:00 am to see a GP on the same day.
For more information about this change to Open Surgery please click here.
Named Accountable GP
We have allocated a named accountable GP for everyone at the surgery in accordance with NHS General Medical Services guidance.
This does not mean that you will only be able to see one particular doctor when attending the surgery, you are still free to see any doctor as you prefer.
The ‘named accountable GP’ has the lead responsibility for ensuring the coordination of your care. In practical terms this responsibility is shared by the GP team – so for example, a GP other than your ‘named GP’ might refer you to hospital and the resulting hospital correspondence would be principally addressed to them. Then of course, this correspondence would sit on your electronic file and could be picked-up by a different GP further along the line.
If you should like to know who you have been allocated to please ask anyone at the practice the next time that you happen to be here or are calling us for another purpose. Please do not make a special journey, or call the surgery just for this. If you should like to change your ‘named GP’ you are free to do this at any time.
Medical Interoperability Gateway (MIG)
Whilst the ‘Summary Care Record’ (SCR) system makes a very small portion of your medical record available across the whole NHS (and can be viewed by a range of staff in an emergency), the MIG shares a much fuller view of your records but only with local NHS providers – and only when you give explicit consent to a doctor or nurse at the point of care. This local scheme is administered by our local I.T. Service Commissioners who have produced a poster and factsheet to inform you of these processes. If you should like to opt-out of the MIG entirely please let us know and we will add a code to your notes that will prevent any data uploads.
Summary Care Record
A small portion of your electronic health record (prescribed medicines, contraindications and allergies) is shared across the NHS should it be needed in an emergency. This happens automatically unless you actively opt-out. You can do this simply by letting us know your wish – we will then switch off automatic uploads from your record held at the surgery.